Jun 27, 2025 · If SupportAssist version 4.0 or later fails to install, an error code is displayed. SupportAssist error codes, descriptions, and recovery methods are explained here.

Apr 11, 2025 · Have been having the same issue on new Dell systems that are being re-imaged prior to deployement. Taking Amuro_Ray's suggestion was successful. Install failed, added .NET Runtime (not Desktop version) 8.0 and then immediately began the installation again, and that was successful. Thanks for the tip!

Feb 12, 2025 · This knowledge base article offers a detailed guide for troubleshooting Trusted Platform Module (TPM) 2.0, Secure Boot, and ESXi-related issues on Dell servers. It provides step-by-step instructions to address common problems, ensuring the proper functioning and security of your server.

Oct 18, 2019 · In the event that you are confronting the "unknown usb device (device descriptor request failed)", at that point you can perk up on the grounds that this is a fixable mistake that can be settled with the assistance of some workarounds. A blog to depict these strategies in detail, aside from advising you about what causes the obscure USB gadget blunder.

Feb 13, 2025 · Since updating to BIOS 1.29.0, one of the various issues is repeated HAL events logged trying to query the RTC. Rolling back the BIOS results in no more logged events The hardware real-time clock w...

Jan 30, 2025 · Learn more information about how to successfully install SupportAssist OS Recovery Tools after they have failed to install on your computer.

Jul 24, 2025 · The computer boots as expected on the remaining drive after that screen closes. If the onboard diagnostics passed, you want to troubleshoot how the RAID sees the degraded drive. Go to: Step 2 If they failed and you have the new Hard Drive, you want to go to: Rebuilding RAID 1.

USB devices are essential for connecting external devices such as keyboards, mice, printers, and USB drivers to your computer. While occasional USB may arise, in this article we'll help you identify and solve common USB issues easily, including USB-C and Thunderbolt connections.

May 2, 2022 · I have a Dell Inspiron 13.3" 7000 7391 2 in 1 Laptop and since I updated to Windows 11 SupportAssist .exe will not run click to open the app just blinks for a micro sec. and won't open is there a f...

Mar 7, 2024 · Today I encountered the same problem with an R720 - iDRAC7 (Failed to validate certificate). I solved it with: racadm sslresetcfg racadm racreset And in the Java control panel Navigate to the Security tab and click "Edit Site List". Add your server's LAN IP address to the list of exceptions. It works for me and I hope it helps others