Why you should attend Gain insights from industry peers who are successfully using AI solutions Learn about the latest AI trends, best practices, and use cases Find out how to overcome common ...

The oldest insurance company in Switzerland, Die Mobiliar has a reputation as one of the best providers of comprehensive insurance solutions in the country. The home contents, automotive and health ...

Let’s shine some light on 3 CX metrics from Gartner that might prove to be better predictors across all dimensions of customer loyalty; and when tracked in conjunction with Customer Satisfaction (CSAT ...

User Experience (UX) and its emotional dimensions like fear. Explore how certain pits of emotion can result in real-world effects on cost and revenue as a consequence.

Boxfusion and its clients Evri and Center Parcs have been nominated as the finalists at the Oracle Markie Awards. This is the third time we’ve been nominated for Oracle’s main CX awards of the year.

Oracle Intelligent Advisor (OIA) can be a great fit for multiple industry use cases. We have chosen 5 different industries to discuss the impact of OIA and how we can help.

Article by Eliza Weld Eliza joined Boxfusion in 2020 as a CX Consultant specialising in Oracle Sales and Service applications. More recently she has worked on multiple Oracle Digital Assistant ...

Article by Sami Khan Sami is a Senior CX Cloud Consultant with a solid background in applications like Oracle Fusion CX Sales and B2B Service, Oracle SPM and Oracle Subscription Management. He brings ...

Learn about Oracle CrowdTwist, a leading customer loyalty platform that captures data from customer engagements to tailor enriched customer profiles and deliver targeted campaigns, to convert them ...

Creating an Oracle account # Before you can use My Oracle Support you need to create an account. The link to create an account is on the home page of the My Oracle Support website. There is an extra ...

User Centred Design and Design Thinking are two key methodologies to improve user experience (UX). In this blog, we discuss the similarities and differences between both and how we weave each into our ...

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