Boxfusion’s Employee Experience Solution transforms the way organisations serve their employees by equipping them with self-service tools, streamlining day-to-day tasks, automating decision making, ...

Article by Sami Khan Sami is a Senior CX Cloud Consultant with a solid background in applications like Oracle Fusion CX Sales and B2B Service, Oracle SPM and Oracle Subscription Management. He brings ...

Article by Calum Macleod After graduating from the University of Cambridge in 2014 with a BA in Mathematics, Calum joined Boxfusion as a Business Application Consultant specialising in the ...

Learn what is Oracle Customer Data Management (CDM) and how it provides CX Cloud customers with processes that help maintain the “golden master” record and a single source of truth from multiple ...

An Introduction to Visual Builder Cloud Service (VBCS), a PaaS development platform enabling you to create engaging web and mobile applications straight from your browser.

Article by Geraint Thomas Since gaining a PhD in Computational Biophysics from the University of Leeds, Geraint has pursued a career in technology working in a variety of Siebel consultancy roles ...

Article by Luis Figueira Luis has 14 years’ experience as a CRM consultant, across a wide range of industries and geographies. Past clients include government agencies, banking and public sector ...

Oracle Intelligent Advisor (OIA) can be a great fit for multiple industry use cases. We have chosen 5 different industries to discuss the impact of OIA and how we can help.

This blog outlines what Browser User Interface (UI) Extensions are, the shift to building for the Oracle B2C Service Browser UI, and an overview of the best practices we established to help you ...

Learn what makes Oracle Intelligent Advisor (OIA) a powerful decision-making tool. Previously known as Oracle Policy Automation (OPA), OIA is used by many businesses worldwide, including many ...

In this blog, we discuss the common hurdles and pitfalls that can seriously hamper your Siebel 20 upgrade. Siebel 20 continues the recent Siebel theme of maximising business agility, and currently ...

In this two-part blog post I will take you through the steps involved in enabling Oracle BI Publisher auditing. In the first part we will enable the basic BI Publisher auditing in which all statistics ...