Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...

Cloud-based software company Salesforce.com Inc is in talks to acquire workplace messaging app Slack Technologies Inc as it seeks to expand its offerings to businesses, people familiar with the matter ...

The Salesforce tool, the company insists, is unique because it’s “conversation-first,” and “agent-first.” Essentially the idea is to dump the “ticket” system, and allow someone to make an IT help ...

Salesforce.com on Wednesday said it has adapted some of its business software to help healthcare organizations and government entities distribute vaccines for the novel coronavirus once they become ...

Salesforce (CRM) said on Wednesday that it will invest $1B in Mexico over a span of five years. Read for more.

The Snowflake and Salesforce launch Open Semantic Interchange initiative with industry partners to standardize business ...

We've updated our page on Agentforce with details on new vibe coding tools and agents. The post Salesforce Agentforce: What you need to know appeared first on MarTech.

All information related to a project should be searchable in a couple of clicks. Divide the project into specific tasks or ...

Infosys, a leader in digital services, unveiled the Infosys Customer Experience Suite for Salesforce to enhance digital ...

Infosys has introduced a new AI-driven Customer Experience Suite for Salesforce, designed to boost digital workforce scaling ...

Artificial intelligence could be transformative for software companies, but investors have one simple message: Show me the money. High investor expectations for AI technology have created immense ...