Zendesk has launched a new autonomous support agent that should solve 80% of support issues without human intervention.

With Windows 10 no longer supported, IT leaders need to consider how to manage the devices that haven’t yet been upgraded to ...

In addition to the new agents, Zendesk is also rolling out new analytics capabilities, intended to help administrators better understand instances in which an agent makes a mistake. These capabilities ...

WeWork Companies LLC's revenue declined in the third quarter but its cash burn slowed, a company memo showed on Thursday, with management confident the shared-workplace provider can weather the hit to ...

Even the smallest gestures can make an enormous difference in helping build incredible and lasting bonds with the corporate ...

In most cases, you can rely on software and tools to conduct computer health checks. However there are times when seeking professional help and support is the best path forward, and this is where ...

Under-desk treadmills and walking pads are a hybrid worker's BFFs. After all, without your bag-laden schlep to the station or lunchtime retail therapy sessions, how else are you supposed to hit that ...

We independently review everything we recommend. When you buy through our links, we may earn a commission. Learn more› By Paulette Perhach Amazon’s fall deals event is almost here! We’ve rounded up ...

Consumer advocates are sounding the alarm about Microsoft's plan to pull automatic support for Windows 10, which provides security and other updates to the software.

October 7, 2025 • Democrats are pressuring Republicans to extend billions of dollars in federal tax credits that have dramatically lowered premiums and contributed to record-low rates of uninsured ...