According to new data from G2, nearly 60% of companies already have AI agents in production, and fewer than 2% actually fail once deployed. That paints a very different picture from recent academic ...

TalkTalk chief operating officer Neil Smith describes its journey out of CX stack complexity towards more empowered contact ...

An ID. Buzz owner dropped off their vehicle for a simple update and is now on day three without their keys. Discover the ...

The most critical business information that accounting software stores includes financial records, payroll data, banking ...

Move follows acquisition of CRO Software to expand capabilities and market reach in waste management and recycling technology ...

There are numerous options when it comes to choosing accounting software for your small business from simple free programs through to powerful paid-for solutions.

Enterprise software giant Red Hat is now being extorted by the ShinyHunters gang, with samples of stolen customer engagement ...

The penalty, one of the biggest against a robo-advisor, comes after Ally reportedly failed to preserve more than 22 million ...

This guide cuts through the jargon to explain embedded finance in plain terms. We’ll cover its evolution, how it’s built, what services get embedded, the benefits and challenges for software platforms ...

IBS Software unveils Agentic AI suite at 25th Cargo Forum in New Delhi to transform air cargo with predictive virtual agents ...

Leading organizations are shifting toward holistic, adaptive AI that automates the entire customer journey. This integrated approach treats AI as a dynamic, evolving system rather than a static tool ...

Artificial intelligence (AI) in the automotive space is often associated with self-driving capabilities or digital assistants ...