At a startup office in this Indian city, developers are fine-tuning artificial-intelligence chatbots that talk and message ...

SALT LAKE CITY, UT, ROCHESTER, NY, MONTREAL, QC, LONDON, Sept. 17, 2025 (GLOBE NEWSWIRE) -- CallTower, a recognized leader in the Contact Center as a Service (CCaaS) market, today proudly announces ...

Cisco is expanding the Webex ecosystem by launching Webex Contact Center and Webex Calling in new markets. Locally hosted solutions offer advanced AI, seamless integration, and enhanced ...

The Smart Contact concept integrates Conversational AI with cloud communications to optimize SMB workflows, boost customer ...

Dedicated to enhancing user experiences and driving digital transformation, Astreya, the company with over 2,400 IT professionals across more than 40 countries, identified key opportunities to ...

Amazon.com Inc on Tuesday announced voice recognition as part of a suite of call-center services for businesses, as the company sees growing demand for its cloud tools during the coronavirus pandemic.

During Sunday morning’s episode of 4 The Record, host Ryan Recker spoke with Heather Starr-Fiedler, the assistant vice ...

WINSTON-SALEM, NC / ACCESS Newswire / October 14, 2025 / Retail fixture leader Imageworks Display© will unveil a dramatically ...

Operational and technical focus. Updates provide stronger oversight and more flexibility for both operational leaders and technical builders. Enterprise CX transformation. Contact center executives ...

Dublin, Sept. 30, 2025 (GLOBE NEWSWIRE) -- The "Contact Center Software Market Industry Trends and Global Forecasts to 2035: Distribution by Type of Component, Type of Solution, Type of Service, Type ...

Voiso, a global provider of AI-powered contact center solutions, today announced the launch of its Unit Configuration for Billing, a feature designed to solve one of the most persistent challenges for ...