Juniper Research was founded in 2001 by the industry consultant Tony Crabtree, in the midst of the telecoms and dot-com crash. The business was fully incorporated in February 2002 and has since grown ...

Vonage, an Ericsson company, has introduced a new AI-powered fraud detection and identity verification solution designed specifically for contact centers. The Agentforce Identity Insights and Fraud ...

Vonage, a part of Ericsson, creates technology that empowers enterprises and equips developers to lead in the next era of ...

Singapore-based telecom solutions provider Globe Teleservices says it has signed a partnership deal with Cambodian telco CamGSM (a.k.a. Cellcard) to deliver an A2P SMS firewall solution.

Voiso, the AI-powered contact center platform serving enterprise sales and support teams, has entered into a formal ...

The U.S. Cybersecurity and Infrastructure Security Agency (CISA) on Monday added a critical security flaw impacting the Sudo command-line utility for Linux and Unix-like operating systems to its Known ...

The Russian advanced persistent threat (APT) group known as COLDRIVER has been attributed to a fresh round of ClickFix-style attacks designed to deliver two new "lightweight" malware families tracked ...

A telecoms provider owned by Swedish group Ericsson has been fined £700,000 after some UK business customers could not connect to emergency calls for more than a week, Ofcom has said. The UK ...

The Comms Council UK, which represents the United Kingdom’s national Unified Communications and Voice-over-Internet-Protocol (VoIP) phone industry, has today announced the winners of their 17th annual ...