Voiso, the AI-powered contact center platform serving enterprise sales and support teams, has entered into a formal ...

Vonage, an Ericsson company, has introduced a new AI-powered fraud detection and identity verification solution designed specifically for contact centers. The Agentforce Identity Insights and Fraud ...

Vonage, a part of Ericsson, creates technology that empowers enterprises and equips developers to lead in the next era of ...

Juniper Research was founded in 2001 by the industry consultant Tony Crabtree, in the midst of the telecoms and dot-com crash. The business was fully incorporated in February 2002 and has since grown ...

OpenPhone offers three plans: Starter ($19 per user per month), Business ($33 per user per month) and Scale ($47 per user per month). There’s a seven-day free trial of each plan and a pricing discount ...

Singapore-based telecom solutions provider Globe Teleservices says it has signed a partnership deal with Cambodian telco CamGSM (a.k.a. Cellcard) to deliver an A2P SMS firewall solution.

Choosing the right phone system for your business can feel overwhelming. You need something reliable, affordable, and easy to ...

According to a statement from the Washoe County Sheriff’s Office, a new SMS scam targeting cryptocurrency users has been identified, falsely claiming to be from Coinbase, a leading cryptocurrency ...