IT and networking giant claims ‘major’ steps forward in collaboration and customer experience, both powered by AI, and designed to help enterprises work and serve smarter.

As Cisco Systems Inc. held its WebexOne conference this week in San Diego, to no one’s shock the theme of the 2025 event was artificial intelligence — and, of all the markets Cisco plays in, the ones ...

US communications giant Cisco has announced the expansion of its Webex Calling and Webex Contact Centre services in India, enabling businesses to scale seamlessly while ensuring secure, flexible and ...

CRN rounded up the AI-enhanced features, customer experience updates and new integrations with the likes of Zoom and Microsoft Copilot that Cisco Systems revealed this week during WebexOne 2025.

The company also announced third-party integrations for its AI assistant and new AI features for its upcoming RoomOS 26 software.