The companies we see thriving are the ones that treat software like infrastructure. They make intentional choices. They pick ...

Abstract: The basic operation requirements and air-to-ground channel model of emergency cellular communication system based on large fixed-wing unmanned aircraft system are presented. The requirements ...

However there are times when seeking professional help and support is the best path forward, and this is where premium technical support shines. Investing in professional assistance helps ensure ...

A third-party service provider was compromised, and information from people who had communicated with Discord's customer support and trust and safety teams was exposed.

The Salesforce tool, the company insists, is unique because it’s “conversation-first,” and “agent-first.” Essentially the idea is to dump the “ticket” system, and allow someone to make an IT help ...

At Atlassian Team ’25 Europe, Glovo’s IT leader shares how scaling corporate support systems required productive friction - ...

Nextech3D.ai’s planned blockchain ticketing solution-targeted to launch following the close-will be accelerated by Eventdex’s registration and identity stack. Together, the companies intend to deliver ...

The new Alvarado UltraQ Pedestals at Lucas Oil, created by Dormakaba, were first rolled out at the North Gate as the Colts sought to improve entry flow at the busiest entry point at the stadium. at ...

End-of-year and holiday events can put enormous strain on digital systems; October is a critical window to test, tune and prep systems before demand surges.

A comet traveling outside the solar system and heading toward the Earth is much larger than scientists first believed, a scientist has detailed in a new report. Avi Loeb claims the comet could even be ...