The companies we see thriving are the ones that treat software like infrastructure. They make intentional choices. They pick ...
Zendesk has launched a new autonomous support agent that should solve 80% of support issues without human intervention.
At Atlassian Team ’25 Europe, Glovo’s IT leader shares how scaling corporate support systems required productive friction - ...
Replit CEO Amjad Masad on the current state of agentic AI in software engineering, customer support, and more.
The world of sports betting and iGaming continues to expand day-by-day, leading to a rising need for tailor-made software.
Concert tickets, notably to American music superstar Taylor Swift’s recent Eras Tour, can be so in demand, buyers are willing ...
A review of the nearly 50 startups presented revealed the overwhelming dominance of B2C sports tech solutions. The floor was ...
Salesforce unveils a $7 billion AI agent platform to automate enterprise workflows, reimagine Slack, and solve the widespread failure of corporate AI projects.
The Salesforce tool, the company insists, is unique because it’s “conversation-first,” and “agent-first.” Essentially the idea is to dump the “ticket” system, and allow someone to make an IT help ...
Bengaluru has taken a remarkable stride toward solving its long-standing traffic woes with the launch of its first hi-tech ...
In a major digital upgrade for passengers, Indian Railways has launched a unified mobile application called RailOne, bringing ...
The global mobile payment market is experiencing rapid growth, driven by increasing penetration of smartphones and growing ...