Salesforce aims to shake up IT service delivery with AI agents

Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...
Techzine Europe

Slack claims that conversation data is a gold mine for AI agents

Learn how Slack conversation data can be used to feed AI agents with the right context for better results, thanks to new ...
CIO Dive

SAP opens data pipeline to Google Cloud

The ERP provider linked its Business Data Cloud to the hyperscaler’s BigQuery platform with more integrations to follow, the ...
MarTech on MSN

Salesforce Agentforce: What you need to know

We've updated our page on Agentforce with details on new vibe coding tools and agents. The post Salesforce Agentforce: What you need to know appeared first on MarTech.
CIO

AI’s next big leap: Standardizing connections with MCP

Think of MCP as AI’s USB-C — finally connecting all your business systems so AI can do real work, not just cool demos.