Customer communications have always balanced efficiency and empathy. Earlier tools leaned too far toward efficiency and left ...

In Sunday’s 49ers-Cardinals game, referee John Hussey and his crew proved that they don’t know where the end zone begins. That proved to be a problem. Let’s set the scene, starting with 14:22 left in ...

President Donald Trump rejected former Vice President Kamala Harris’ claim in her new book that he privately praised her during a concession phone call, saying he was cordial but never described her ...

The Philadelphia Eagles announced Saturday that they’ve elevated S Marcus Epps and TE Cameron Latu to their active roster for Week 3’s game. Epps, 29, was selected in the sixth round by the Vikings ...

Rick Ware Racing and Legacy Motor Club announced Friday that they have reached a resolution in their dispute over the sale of a charter. The teams announced that Rick Ware Racing will sell a charter ...

Sarah has been an editor and contributor for Game Rant since 2015. After meeting her first Chocobo, she never looked back. Sarah majored in game design in college and utilizes that knowledge to ...

Cracker Barrel said Wednesday it expects lower sales and weaker customer traffic in the coming year as the controversy over its planned logo change continues to play out. How to respond when you’re ...

Cracker Barrel shares slid Thursday after fourth-quarter earnings disappointed, after the restaurant chain's swift reversal of its controversial logo redesign that went viral online. The company — ...

Imagine you're trying to guide people into a showroom with a display of your products. You can do it from the inside-standing at the door with a flashy sign and ...