Conexon Connect, the internet service provider arm of rural fiber broadband leader Conexon, today announced an outstanding ...
The Sociable on MSN
From NPS to Growth: How Delivery Excellence Fuels Account Expansion: Op-Ed
For many organizations, the Net Promoter Score (NPS) is treated as just another reporting metric, a retrospective pat on ...
If you’re a customer experience (CX) leader, chances are you’ve heard one CX phrase more than most: Net Promoter Score.
When Samantha Edwards joined NP Digital as group business director in April 2021, she was the agency’s first Australian hire ...
Telecom customer experience has evolved from basic metrics to real-time, data-driven, personalized engagement, creating new ...
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