If you’re a customer experience (CX) leader, chances are you’ve heard one CX phrase more than most: Net Promoter Score.
Measuring the truly important things in business is harder than it looks. While collecting data points like profit, expenses ...
Discover why SANG stands out as an SMB-focused UCaaS provider with industry-low churn, high margins, and strong long-term ...
Scality, a global leader in cyber-resilient storage software for the AI era, today announced an exceptional Net Promoter Score (NPS) of 85 across its flagship products, Scality RING and Scality ...
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Ahead of its Investor Day, BCE (TSX: BCE) (NYSE: BCE) unveiled its three-year strategic plan focused on delivering sustainable growth through fibre, wireless, AI-powered enterprise solutions and ...
Launched in 2016, Occom has etched out an enviable niche in a market dominated by household-name brands by offering same-day activation where possible and proactive customer support every day of the ...
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