We have all met people who are so prickly and difficult that no one wants to handle them. But it has taken these contentious times to make this a common occurrence. Divisiveness makes normal ...

These six books can help ease tensions. By Louisa Kamps Earlier in my career, I worked for a hot-tempered woman who, according to an office rumor, had thrown a shoe at one of my predecessors. Rattled ...

Many among us would probably agree that we live in an angry society. We encounter anger seeping out all over—in politics, religion, families, the media and sports—and certainly the educational arena ...

Marley admits that she is sensitive, is good at reading people’s emotions. She can tell when her colleague is depressed or irritable, or her mother is having a hard time. But she struggles with her ...