The Salesforce tool, the company insists, is unique because it’s “conversation-first,” and “agent-first.” Essentially the idea is to dump the “ticket” system, and allow someone to make an IT help ...

Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...

Mar Vista Investment Partners, LLC, an investment management company, released its “Mar Vista U.S. Quality Strategy” ...

Salesforce says it’s refusing to pay an extortion demand made by a crime syndicate that claims to have stolen roughly 1 ...

How to innovate by combining old ideas by Stefanos Zenios and Ken Favaro When we teach innovation at the world’s largest companies and in Stanford University’s most popular courses on entrepreneurship ...

Cloud security company Wiz has revealed that it uncovered in-the-wild exploitation of a security flaw in a Linux utility called Pandoc as part of attacks designed to infiltrate Amazon Web Services ...

More than a decade before she wrote “Rattlebone,” her acclaimed 1994 collection of interlinked short stories, Maxine Clair felt anxious, desperate, almost physically ill. She was in her early 40s, ...

Planning a vacation can be exciting—but also overwhelming. From choosing a destination to booking flights and managing budgets, there’s a lot to juggle. Fortunately, AI vacation planning tools like ...

If your AI outputs sound generic — your inputs probably are too. The best AI users aren’t tech wizards — they’re master communicators. And they’ve learned to speak robot. Like people, AI has its own ...

OpenAI researchers released a report on ChatGPT use on Monday, the largest study to date. The study found that the majority of ChatGPT users are now women, despite being 80% men at time of launch in ...