This has been a big week for AI companies signing enterprise deals, with Zendesk unveiling new AI agents that are supposed to ...

The full scope of the breach is unclear, but lawsuits have already started rolling in. SFGATE has obtained three complaints - ...

Discord says the government ID’s of 70,000 customers were compromised in last week’s third-party breach, claimed by Scattered LAPSUS$ Hunters ransomware gang.

Every week there's another headline about AI taking our jobs. The good news? There’s time to position your career and money ...

AI companies are making their much-anticipated enterprise plays, but the results are wildly inconsistent. Just this week, Deloitte announced it’s rolling out Anthropic’s Claude to all 500,000 ...

Despite potential setbacks and challenges, enterprises are increasingly investing in AI technologies to enhance their operations and customer service.

You can use Google Chat to message anyone, as long as you know their name, email address, or phone number.

Discord also confirms that hackers accessed user data by breaching a third-party service provider called 5CA, which the ...

In an age of social distancing, customer service may be the biggest challenge for companies seeking to create warm, fuzzy, ...

Facebook Inc said on Monday it would buy customer service startup Kustomer, as the world's largest social network adds tools to attract more sellers to its platforms.

Discord has confirmed that a data breach of their customer support platform has leaked at least 70,000 government IDs that were being used for age ...

Discord users are facing the cost of providing government IDs for age verification, proving the huge issues with this ...