The error message “Network Connection Error” in Free Fire indicates that the game client is unable to establish a stable ...

In addition to the new agents, Zendesk is also rolling out new analytics capabilities, intended to help administrators better understand instances in which an agent makes a mistake. These capabilities ...

Zendesk has launched a new autonomous support agent that should solve 80% of support issues without human intervention.

Discord says they will not be negotiating with threat actors who claim to have stolen the data of 5.5 million unique users ...

New capabilities boost AI Agents, Employee Service, and CCaaS with smarter automation, better collaboration, and deeper insights - delivering outcomes businesses and customers want SAN FRANCISCO, Oct.

The full scope of the breach is unclear, but lawsuits have already started rolling in. SFGATE has obtained three complaints - ...

This has been a big week for AI companies signing enterprise deals, with Zendesk unveiling new AI agents that are supposed to ...

Hackers have reportedly stolen more than two million government identification photos from Discord’s third-party support ...

Despite potential setbacks and challenges, enterprises are increasingly investing in AI technologies to enhance their operations and customer service.

A breach of popular cross-platform communications app Discord may be incredibly serious, with a security research group ...

Telnyx, the full-stack Voice AI platform built on its own global communications network, today announced new integrations that connect Telnyx Voice AI Agents directly with leading enterprise platforms ...

Discord claims that the attackers are circulating inaccurate information about the breach of a customer service provider as ...