Empowering Webex users with seamless CRM integration and advanced analytics for improved productivity and insightsSALT LAKE CITY, UT, ROCHESTER, NY, MONTREAL, QC, LONDON, Oct. 01, 2025 (GLOBE NEWSWIRE ...

Contact centers have evolved far beyond phone banks and scripts. A modern contact center is now integrated with AI, analytics ...

Cisco is adding AI agents into its Webex platform to take care of automating tasks, summarizing meetings and handling ...

IT and networking giant claims ‘major’ steps forward in collaboration and customer experience, both powered by AI, and designed to help enterprises work and serve smarter.

“Don’t be too nice, too polite,” Yuan said. “ In a Zoom call, people tend to be so nice. It’s becoming too formal. It’s OK to ...

Early Years in Connecticut Grant Blair’s story begins in Connecticut during the 1970s and 80s. His dad was an orthodontist, ...

NYSEG has presented their multi-year plan which includes rate increases, hiring initiatives and expanding energy access.

Cisco reveals that AI Canvas, a troubleshooting tool for NetOps, SecOps and DevOps, will be brought into Webex Control Hub in ...

CRN rounded up the AI-enhanced features, customer experience updates and new integrations with the likes of Zoom and Microsoft Copilot that Cisco Systems revealed this week during WebexOne 2025.

As Rochester Gas & Electric and New York State Electric & Gas look to raise rates, the state's Public Service Commission is ...

It's not about the number of bullet points on your résumé; it's about how you articulate your value and the confidence you bring into the room.