Dear Eric: This is in response to “Need Help,” who encountered trouble understanding customer service reps.

I don't know my wife's phone number. If I needed to call her and I didn't have my iPhone, I wouldn't be able to reach her. And according to a poll by WhistleOut, I'm not alone. About 17% of ...

Meta is rolling out group chats on Threads, allowing up to 50 people in shared conversations. The feature enhances ...

The MTA is alerting New Yorkers that a round of fake toll text messages is being sent out to unsuspecting customers. The ...

Verizon wants to help you score tickets to the FIFA World Cup. Demand is expected to be high for the soccer competition to be held in the United States, Mexico and Canada – more than 4.5 million ...

MISSOURI, USA — Thousands of Verizon customers across Jefferson and St. Francois counties were without phone service Friday morning amid a widespread outage. Service was fully restored shortly after ...

The tech entrepreneur has upended one business after another. Now he may be going after our phone networks. Elon Musk has disrupted one industry after another, from space rockets and electric vehicles ...

Verizon might not be the de facto king of mobile anymore, but it’s still one of the biggest and most reliable networks in the US. Whether you’re a new or existing customer, Verizon offers plenty of ...

Verizon customers across the U.S. Saturday reported issues with the network on their cellphones, with some saying that their devices have been limited to SOS mode for several hours. In a statement to ...

A software issue led to thousands of reported Verizon outages across the country Saturday. According to the website Downdetector, reports of Verizon outages began mid-morning Saturday, with spikes ...

A software issue led to over 1,700 reported Verizon outages across the Chicago area Saturday, with tens of thousands more nationwide. According to the website Downdetector, reports of Verizon outages ...