However, CFOs feel great about their own prospects. A total of 90% say they are more optimistic now about their company’s ...

Customer communications have always balanced efficiency and empathy. Earlier tools leaned too far toward efficiency and left ...

Cold outreach is still one of the most effective ways to build relationships, but success today comes down to personalization ...

Meta Platforms to use AI interactions for personalised ads on Facebook and Instagram, sparking debate on data use in ...

New research shows that entrepreneurs who test their ideas with a small, focused group of potential customers are more likely ...

Starting a conversation with a potential partner doesn't have to be stressful — letting go of expectations can help boost ...

Variety's Future of Brand Summit gathered industry leaders who shared how they are fueling their brands with creativity, ...

What’s the best way to start a conversation when meeting someone for the first time, especially at a cocktail party or conference? “Hello, how are you?” is tired and lame. “Are you enjoying the event?

What would you ask your best customer if you could sit down to have a coffee with her? If your aim is to improve the relationship, your best bet would be to talk about her experience with your company ...

For a newly launched RIA, its website is one area in which less can be more — but only if the firm's online HQ puts the right ...

For a principal, it can be hard to address a staff member’s performance. This process helps you feel more confident and ...

Crime rings are hiring accomplices to steal replacement debit cards from mailboxes or pick up old debit cards from homes as ...