Learn how to personalise customer experiences using a quiz funnel builder. Boost lead generation, improve targeting, and grow your business.

If you’ve ever tried to explain a multistep process to someone else, you know how helpful a visual aid like a flow diagram ...

If your goal is to secure your customer’s data and enable efficient teamwork, you need to set up territories, roles and data sharing rules in Zoho CRM for proper data access. In this guide, we will ...

Salesforce, Inc. (NYSE:CRM) is one of the 15 Best American Tech Stocks to Buy Right Now. On September 16, Salesforce, Inc. (NYSE:CRM) announced that it will invest $6 billion in its UK business by ...

Zoho, India’s homegrown software-as-a-service company, has steadily carved a space for itself as a global competitor to Salesforce and HubSpot. With its focus on affordability, flexibility, and ...

In a significant move towards digital self-reliance, Union Minister Ashwini Vaishnaw recently announced his shift to Zoho, an Indian-developed suite of business applications, as part of Prime Minister ...

Rivian has struggled with sluggish sales growth. One growth catalyst could transform the entire business. But here's the thing: Over the next three years, Rivian has the opportunity to grow sales by ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. The traditional buyer journey—the familiar path from awareness to consideration to ...

Days after President Donald Trump called on drugmakers to offer direct-to-consumer distribution of their products in the U.S. as part of his broader demand for lower drug prices, BlinkRx has unveiled ...

In today’s B2B landscape, especially in service-driven industries, customer experience isn’t just a “nice to have” anymore—it’s the differentiator. I had a conversation with CX strategist Eric Gregg, ...