The legality of filming or recording another person depends on the circumstances of the recording, according to legal ...

Contact centers have evolved far beyond phone banks and scripts. A modern contact center is now integrated with AI, analytics ...

Is it legal to record a conversation? Michigan is a "one-party" consent state. We explain what that means in the latest 'Is it Legal.' ...

NYSEG has presented their multi-year plan which includes rate increases, hiring initiatives and expanding energy access.

Is it legal to record a conversation in Illinois? Here's what to know about state law, including whether or not Illinois is a two-party consent state.

Delhi Police arrested Md Imran, a repeat offender, for disrupting an online court hearing by appearing in undergarments while ...

Cisco (NASDAQ: CSCO) today announced enhancements to the Webex Customer Experience portfolio, including a new AI-powered tool ...

Agentic AI-powered contact center is a fast-growing market for Cisco and a big opportunity for channel partners, Cisco executives told CRN at WebexOne 2025.

Kenvue stock fell 7.1% to record low after Trump’s planned autism announcement. Officials say Tylenol may be linked to autism when used in pregnancy. Scientists stress no proven causal link, warn ...

Solar panels are already powering homes, cars, and entire cities, but a pinch of salt might make them even more efficient and affordable. Perovskite solar cells have captured global attention over the ...

The iPhone 17 lineup brings a new video feature that lets you record from both the front and rear cameras simultaneously. Dual Capture creates picture-in-picture recordings that should be perfect for ...

Natural gas consumption in the U.S. is expected to reach record levels when the year comes to an end. The U.S. Energy Information Administration forecasts that consumption in 2025 will rise 1% to a ...