Golden Tickets’ at Walmart’s 2025 Open Call, securing spots for their products on Walmart and Sam’s Club shelves and online.

As the federal government shutdown enters its tenth day, one major health care issue has continued to be a sticking point: ...

Mr. Benioff, the Salesforce C.E.O. and owner of Time magazine, once supported Hillary Clinton and a business tax for homeless ...

Amazon.com Inc on Tuesday announced voice recognition as part of a suite of call-center services for businesses, as the company sees growing demand for its cloud tools during the coronavirus pandemic.

Effective call center coaching techniques will turn call center QA insights into action, boosting agent performance, FCR, and CSAT, while elevating customer experience.

FedPoint executives Jeff Lane and Steve Hutcheon discussed how the company utilizes AI to gain insights and improve contact center operations.

Since 2023, Teleperformance has been widely adopting AI across internal and client operations—how is the company keeping its ...

Durbin listed various controversies for critics of Bondi's Justice Department, the closed investigation into Border Czar Tom ...

Crafts, Gift Baskets, etc.: Hetzel’s Youth Group fundraiser Oct. 24, 1 to 5:30 p.m., and Oct. 25, 8 to 10:30 a.m., 233 Hetzel ...

It’s presented by the County of Delaware Services Office of Services for the Aging (COSA), in collaboration with the PA ...

The 25-year-old averaged a career-high 20.4 points, 3.7 rebounds and 4.5 assists last season while making over 37.0 percent ...