The topic about customer self-service is controversy-laden, and often polarises business people. Here's the good and the bad.

You can draw freely on Microsoft Word using the "Draw" feature whether you have Word for Mac or Windows.

The first step to creating an online portfolio is to consider the type of assets you wish to showcase on it. Is it mainly ...

You can integrate Google Drive and Microsoft Office so you can share files online for real-time collaboration.

This week, Microsoft quietly announced a small but important change to Word. The popular word-processing software will now ...

Word’s testing a new default that saves fresh documents to OneDrive with autosave active. It’s convenient and good for recovery, but it also nudges more files into the cloud unless you opt out.