During these divisive and tumultuous times, it can be hard to communicate productively with others, especially with those ...

Difficult conversations are something we tend to avoid at all costs. Whether it’s about underperformance, conflict, a personal issue, or an unsuccessful job application, entering any difficult ...

In business, leadership, and personal relationships, the ability to manage difficult conversations is a critical skill. Whether it is addressing underperformance, negotiating a contract, delivering ...

Solution: “State My Path” teaches you to express your views clearly and respectfully, without shutting others down. You’ll learn to share your perspective using facts and observations, not accusations ...

You can spend years building credibility at work and still feel unprepared for the moment you need to say something uncomfortable. That one difficult conversation you wish you could avoid often turns ...

Imagine this scenario: You find yourself in the middle of a difficult conversation, emotions flaring, and suddenly feel like your mind is spiraling out of control. It’s almost like an invisible ...

My wife was puzzled. One minute she and I were having a pleasant conversation, the next minute, my mood drastically shifted. I went from cheerful and happy to quiet and withdrawn. A frown draped over ...

There are times when my emotions really get in my way. When I perform on stage, fear of failure makes my heart race and throat clench. Or when a friend says something hurtful to me, I can’t stop ...

It’s hard not to get worked up emotionally when you’re in a tense conversation. After all, a disagreement can feel like a threat. You’re afraid you’re going to have to give up something — your point ...

Raising emotionally intelligent children begins with giving them the tools and language to understand how they feel. In today ...