Dear Eric: This is in response to “Need Help,” who encountered trouble understanding customer service reps.
For high-performing personalities in highly demanding positions, self-care can seem like a chimera—unless leadership creates ...
Here's how introverts can build a strong personal brand whether it's on social media or at big events and still stay sane.
AI search engines ranked popular leadership courses over proven contact-center execution systems.
If I had to sum up my burnout philosophy, it would be this: ...
Why are we asking for donations? Why are we asking for donations? This site is free thanks to our community of supporters. Voluntary donations from readers like you keep our news accessible for ...
The director of the Office of Unified Communications (OUC) says that on average call pickup time is 4.4 seconds down from ...
She represents the Lehigh Valley and the country on the global stage as a decorated athlete. But this week Talitha Diggs is back home in the Lehigh Valley to offer inspiration and support to some of ...
Hosted on MSN
Symbols of guidance, courage, and the inner voice that calls us back to who we were meant to be.
“Look at the stars…” – 🎬 The Lion King (1994) This line is spoken by Mufasa in one of the most powerful and tender scenes of The Lion King — the moment when a father tries to teach his son about ...
Philadelphia Archbishop Nelson Pérez on Sept. 29 announced the designation of multiple “missionary hubs” throughout the Philadelphia Archdiocese, part of a broad effort to help bring lapsed Catholics ...
This is read by an automated voice. Please report any issues or inconsistencies here. KYIV, Ukraine — The blast came without warning. A Russian missile ripped through a cluster of townhouses on the ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback