Maximize customer loyalty by learning how strong contact center leadership defines the CX vision, empowers agents, and ...
I used to work in an international all center so I know the right way to handle an agent if you can’t understand their accent.
The Customer Agent - Intercom pitches a future of one agent supporting the entire customer lifecycle
Intercom envisions a not-too-distant future where a single unified AI agent will handle the entire customer experience, and ...
At a startup office in Bengaluru, developers are fine-tuning artificial-intelligence chatbots that talk and message like humans.The company, LimeChat, has an audacious goal: ...
Business process management employs 1.65 million workers in call centres, payroll, and data handling in India. Hiring has ...
AI can support sales teams by streamlining lead qualification, personalizing outreach at scale, forecasting demand with ...
LimeChat competes with other AI companies like Haptik, which was acquired by Reliance Industries in 2019. Haptik’s AI agents ...
At an Indian startup office, developers are fine-tuning artificial-intelligence chatbots that talk and message like humans.
LIMA, Ohio (WLIO) – Following extensive discussion at a special meeting, Lima City Council voted to move forward with the sale of city water to the American Township data center known as Project BOSC.
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