That's why customer lifetime value (CLV) has become a strategic priority for high-performing businesses. And with AI-driven ...

Identity verification continues its journey of becoming more seamless, protective and simplified as biometrics companies ...

The model-to-data framework allows AI models to access governed data across on-premises or cloud environments without ...

Communities succeed when they are intuitive and appealing. Today's users expect modern features: chats, group rooms, events, ...

The biggest barrier to AI in customer experience success isn't technology sophistication—it's data fragmentation. Learn how ...

Embeddable, enterprise-ready agentic AI delivers trusted, scalable, and embeddable AI for enterprises worldwide. SAN ...

Cloud communications platform provider Twilio Inc said on Monday it would buy customer data platform Segment for $3.2 billion in an all-stock deal.

Businesses that actually do offer personalization well reap the rewards in increased customer loyalty and retention. On the flip side, companies that fail to provide personalized experiences or that ...

Startups, platforms & experts have opined on how the CCI should regulate the AI economy in India, like fair data access, ...

Learn how ElevenLabs’ Agent Workflows can optimize your chatbot’s performance with advanced features like Subagents and task ...

Shopify sellers are prime targets for scams. Learn how to spot fake orders, phishing emails, and fraud—and keep your store ...