The San Francisco-based firm has told ICE that it could use A.I. to help the agency nearly triple its staff. The company’s ...

In today’s 2-Minute Tech Briefing, Salesforce launches Agentforce IT Service to automate IT support with agentic AI, Otter.ai ...

Salesforce (CRM) and Alphabet's Google (GOOGL) (GOOG) announced an expansion of their existing partnership on Thursday to ...

At Salesforce’s annual Dreamforce event for customers last year, CEO Marc Benioff told roughly 45,000 attendees that using ...

Kustomer pitched an AI-native CX future. The bigger story: why some enterprises are not ready—and what it will take to find ...

Agentforce IT Service is going to be a big focus for the coming months, says Chief Information and Technology Officer Omar ...

Slack’s rebuilt AI assistant connects directly to Salesforce’s Agentforce suite, providing enterprises with a centralized hub ...

Dreamforce, the single largest tech conference in the Bay Area, officially kicked off Tuesday in the Bay Area.

Salesforce Inc. said it’s saving about $100 million a year by using artificial intelligence tools in the software company’s ...

With the AI agent platform Salesforce Agentforce 360, companies can develop AI agents in the future. In Agentforce IT Service ...

Salesforce Starter Suite allows you to send up to 2,000 emails per month, which should be sufficient for most small ...