Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...

As 50,000 attendees descend on San Francisco for the start of Dreamforce, Salesforce’s biggest partner and customer user conference it announced the ...

Hackers have released Qantas customer data onto the dark web. Here's what experts say to look out for if you think your ...

With deep integrations into platforms like Salesforce, Jira, and Slack, the system lets agents research, create reports, and ...

Discover 8 essential features to boost engagement, automate renewals, and scale effortlessly. Learn how the right Salesforce ...

Slack is testing an update for Slackbot that transforms it into an AI assistant. Presently, it operates as a tool for ...

PostcardMania, the $119 million marketing technology company with a team of over 395 employees, today announced the launch of its new Salesforce Marketing Cloud integration, PCM Integrations. The ...

The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service ...

You can easily create an email template in Outlook to save yourself time and the trouble of repetitive formatting. Here's how ...

Email can become your most important marketing channel, and the core to your entire messaging strategy, if you build your ...

PostcardMania has launched its new Salesforce Marketing Cloud integration, PCM Integrations, to power personalized trigger-based direct mail.

Salesforce said on Wednesday it would spend $1 billion in Mexico over the next five years, as the cloud software provider ...