You might think of instruction manuals as too dry and too technical, a necessary evil that’s in the way of what you really want to interact with: the purchase itself. But instruction manuals don’t ...

Consistency of execution is one of the most important elements of a successful food-service program. If your stores are not preparing recipes identically, or if your employees are not all receiving ...

Forbes contributors publish independent expert analyses and insights. Kevin Kruse covers leadership development & emotional intelligence. I’ve long been captivated by the idea of creating a leadership ...

A number of businesses today document their standard operating procedures and other employee training guides in order to more quickly get new workers up to speed. But today for many industries, those ...

Since becoming a father a few months ago, I've been nursing a grudge against something tiny, seemingly inconsequential, and often discarded: instructional manuals. Parenthood requires a lot of ...