Salesforce.com on Wednesday said it has adapted some of its business software to help healthcare organizations and government entities distribute vaccines for the novel coronavirus once they become ...

With deep integrations into platforms like Salesforce, Jira, and Slack, the system lets agents research, create reports, and execute tasks autonomously. The modern enterprise has more data than it can ...

The Salesforce tool, the company insists, is unique because it’s “conversation-first,” and “agent-first.” Essentially the idea is to dump the “ticket” system, and allow someone to make an IT help ...

Quick Suite helps you cut through the noise of fragmented information, siloed applications, and repetitive tasks to focus on what matters.

Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to deliver what executives described as a “conversation-first, agent-first” ...

Mar Vista Investment Partners, LLC, an investment management company, released its “Mar Vista U.S. Quality Strategy” third-quarter 2025 investor letter. A copy of the letter can be downloaded here.

Salesforce won’t negotiate with the Scattered Lapsus$ Hunters hacker group over millions of records stolen from users through a breach of Salesloft Drift, a third-party app.

As part of his initial data strategy, Fleites created a modern data lake in the Amazon Web Services (AWS) cloud and developed the first use cases for machine learning.

Salesforce says it’s refusing to pay an extortion demand made by a crime syndicate that claims to have stolen roughly 1 billion records from dozens of Salesforce customers.

An online joke reflects a sincere fear about how A.I. automation will upend the labor market and create a new norm of inequality.

Build SEO strategies around real customer behavior, not just keywords. When you understand why people search, your content naturally becomes more relevant and converts better.

Later, a man who said he was an archaeologist stumbled across the treasures and flagged them to one of the thrift shop’s volunteers. The man, who has not been identified, recommended they get in touch ...