The Pennsylvania Turnpike Commission has introduced Miles, an AI-powered chatbot, to enhance customer service on its website.

Facebook Inc said on Monday it would buy customer service startup Kustomer, as the world's largest social network adds tools to attract more sellers to its platforms.

Broader CX insights. Combined platform enables multi-channel feedback analysis for organizations. Enterprise impact focus. Multi-location businesses gain faster actionable insights for improving ...

Technology rarely ends up being used as intended. From Facebook to AI, the most powerful applications often emerge in ...

Prices are creeping up, but you don't have to ditch Netflix or your gym - just try this underused move that can lower what ...

There's no opt-out option for the new personalization changes, Meta said in its announcement. You always have the option of not interacting with the company's chatbots while using its apps, of course, ...

Explore the best sites to buy real Facebook likes. Get authentic engagement, boost credibility, and grow your page with ...

Meta Platforms to use AI interactions for personalised ads on Facebook and Instagram, sparking debate on data use in ...

OpenAI is partnering with Walmart to allow shoppers to make purchases directly within ChatGPT, furthering the artificial intelligence company’s push to turn its chatbot into a virtual merchant as it ...

They explained how they have tirelessly served the capital for 46 years, only ever closing for Christmas, New Year, Covid and ...