Forbes contributors publish independent expert analyses and insights. I cover the intersection of leadership, culture & equity in business. When Lanny Smith, founder of Actively Black, closed out his ...

Sept 29 (Reuters) - U.S. pharmaceutical lobby group PhRMA said on Monday it would launch a new website in January to help patients buy prescription drugs directly from manufacturers, bypassing ...

Companies are inhibited by siloed customer data. Digital customer hubs can help. by Prabhakant Sinha, Arun Shastri and Sally Lorimer Today’s savvy business customers have high expectations when they ...

The company agreed to give fans more information during the ticket-buying process to avoid unexpected prices. By Victor Mather After an uproar over its handling of tickets for Oasis’s reunion tour, ...

September baseball means expanded rosters, playoff races and math for teams in postseason contention. The Philadelphia Phillies are in the postseason and are National League East champions, but ...

Imagine creating a perfect replica of your top-performing sellers—but instead of someone whose capacity for work is limited by time and geography, this replica can work alongside human sales reps ...

Frontier Firms are a new type of organization that puts AI at the heart of business—reinventing customer experience and employee productivity while reshaping processes and bending the curve on ...

Leo S. Lo does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations beyond their ...

JEFFERSON CITY, Mo. – Missouri Director of Revenue Trish Vincent said the state is overhauling the way consumers pay sales taxes on the purchase of new vehicles. Also part of the new law: doing away ...

If you’ve ever watched a medical device rep dart between hospitals, you know the job isn’t just about pitching a product. They’re up before sunrise, lugging heavy cases through parking garages, ...

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