When preparing for a job interview, particularly for a position involving customer service or support, it's crucial to understand that excellent customer service is both situational and contextual.

Your answers to common interview questions play a pivotal role in securing a job offer. By preparing and practicing your answers to typical interview questions, you’ll boost your chances of impressing ...

Everyone has that one question they dread answering in a job interview, but you've got to get through them all if you want to get the position. Whether you’re looking for your first job or your next ...

Now it’s time to prep for the conversation that’ll either improve or dampen your chances with a potential employer. Here’s a quick list of what you should say and do during an interview versus what ...

Recruitment, Job application, contract and business employment concept. Hand giving the resume to the recruiter to review the profile of the applicant. You’ve finally landed an interview for your ...

You can prepare all you want for a job interview, but still be asked a curveball question that leaves you stumped for how to answer. Should you say “I don’t know” when you actually don’t know? The ...

Job interviews aren’t like first dates. If you flub a question, you can’t recover with winsome charm and by picking up the tab. Maybe it’s not game over, but don’t be that person who flounders. “Your ...

Years ago, I worked at a pizzeria, and I remember chatting with one of the managers on a slow afternoon. She was going through job applications, looking for someone to work the register for a few ...

When filling a job opening, employers are often looking for someone qualified and knowledgeable for the role, someone coworkers could tolerate, if not outright enjoy working with -- and someone who ...

My niece Marley recently had a job interview for a quirky Michigan-based retailer. Towards the end of the interview, the manager asked her: “If Batman and Lobster Boy got into a fight, who would win?” ...