True client-first leadership means understanding what clients perceive as valuable, both on a global and local scale, and ...

Clarify boundaries and expectations early to prevent client stress, identify bad clients and ensure a smooth freelance ...

Your competitors are not just outspending you on traditional marketing—they’re outmaneuvering you in digital spaces where ...

Over the past few years, the promise of new AI tools and systems has led companies to question just about everything. Figuring out how to create real value with these new tools, however, has proved ...

Change can be scary, which can activate the brain’s fight or flight response. So how can senior leaders help calm that threat response when introducing change initiatives? Research has shown that ...

Over the past decade, nearly every part of business has evolved. We design with the customer in mind. We produce faster and more efficiently. We run leaner operations, deliver quicker, market with ...

In an age of social distancing, customer service may be the biggest challenge for companies seeking to create warm, fuzzy, ...

Stoy Hall, CFP and founder of Black Mammoth, shares how he talks to clients about getting organized, maximizing ...

Role-play is more than dress-up. It's a structured form of experiential learning that helps children understand the “why” behind every profession. Set up a mini radio station, restaurant kitchen, or ...

Ghana is taking steps to introduce Front-of-Pack Warning Labels (FOPWL) on food products as part of efforts to address the rising burden of diet-related non-communicable diseases (NCDs). The ...

You can embed a YouTube video in Microsoft PowerPoint, which is a great way to make your presentations more engaging. Here's ...

This is a column about a helpful trick that will radically improve your memory with minimal effort so you can learn faster. But before I get to the science behind the technique and how it can help you ...