As we implement new AI tools in operations and customer service, I’ve noticed that some of my team members seem reluctant to accept the changes that are coming down." ...
Telecom customer experience has evolved from basic metrics to real-time, data-driven, personalized engagement, creating new ...
South Africa Today on MSN
Building a global newsroom for a planet in crisis: A conversation with Willie Shubert
Willie Shubert, Executive Editor and Vice President of Programs at Mongabay, applies a systems-based perspective shaped by ...
Justin Davis, chief executive and co-founder of Spectrum Labs, learned his first lesson on civility as a 14-year-old working at a grocery store. The shop was a meeting point for just about everyone in ...
Oropi, Bay of Plenty Region / / September 5, 2025 / Communicate Powerfully Key Summary Fear factors: 37% of employees hide ...
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