Salesforce tripled down on AI agents at Dreamforce this week, but it’s still not clear despite CEO Marc Benioff’s insistence that his own company is benefiting massively from them that most ...

At its AI customer service summit, Pioneer, Intercom shared the latest evolution of its AI Customer Service Agent - Fin 3.

Authors sue Salesforce, claiming its AI used copyrighted books without permission — a case that could redefine fair use.

Salesforce sets $60B+ revenue goal by 2030, targets 10%+ annual growth, and highlights AI momentum. Discover key insights and ...

We created CuratedBy Button following conversations with top publishers based on their needs and goals. Seven in nine of those publishers all recognize search as under pressure. CuratedBy Button acts ...

Slack’s rebuilt AI assistant connects directly to Salesforce’s Agentforce suite, providing enterprises with a centralized hub for agents, data, and automation.

Dreamforce, the single largest tech conference in the Bay Area, officially kicked off Tuesday in the Bay Area.

Salesforce said the funding will go toward advancing artificial intelligence and creating jobs over the next five years.

Slack is testing an update for Slackbot that transforms it into an AI assistant. Presently, it operates as a tool for ...

There’s also a native “channel expert” agent coming to Slack, as well as enterprise search across third-party apps, and ...

Quick Suite, an Amazon Web Services (AWS) product, uses agentic AI to connect with internal repositories, like wikis and ...

It’s ‘Dreamforce-eve’, but still time to slip out one early Agentforce announcement before the agentic jamboree kicks off on ...