While voice AI agents are already able to automate simple requests, automating complex workflows is still elusive, meaning ...
With the arrival of AI, the human headcount in the contact center—including people who might otherwise answer a call and talk ...
Penguin Solutions, Inc. ( NASDAQ: PENG) Q4 2025 Earnings Call October 7, 2025 4:30 PM EDT Good afternoon, thank you for attending today's Penguin Solutions Fourth Quarter and Full Year 2025 Financial ...
When you’re meeting a health care provider for the first time, it’s worthwhile to ensure a good fit. After all, you could ...
The head of a nonpartisan agency tasked with finding a new prosecutor for the Georgia election interference case against President Donald Trump is asking for more time. A judge set a two-week ...
From today, GP practices across the country will have to overhaul the way they handle appointments - but it could lead to a ...
Watch the Minnesota Vikings against the Cleveland Browns at Tottenham Hotspur Stadium live on Sky Sports NFL from 2.30pm ...
Who controls the data? Every meeting should be captured, but not every recording needs to be shared. Use private meeting ...
The NHS introduces online GP appointment requests across England from 1 October 2025, helping patients book care quickly ...
As generative AI continues to gain widespread acceptance across various verticals, Smartly Digital Solutions has launched a ...
The technology has been tested in the minor leagues since 2019, as well as in the majors this year during spring training and ...
John Butler thinks and talks fast, insights coming like a fourth-quarter blitz, and the Nebraska defensive coordinator is willing to share what he thinks he does well. “One of my strengths is I’m able ...
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