A good general piece of advice: Keep calm, and always be polite. Call center employees are human beings doing a difficult job ...

Educating CSR will help your hospital, patients, and clients, plus fulfill your CSR. You are already spending time training ...

Good360 Newest Board Members Good360 Alexandria, VA, Oct. 01, 2025 (GLOBE NEWSWIRE) -- Good360, the global leader in product ...

They claim repair requests are dragging on for weeks, appointments are canceled at the last minute, and they're left without ...

Thailand-based hospitality firm Axis Hotels has appointed Saad  Kassis-Mohamed as its new chairman of the board.

FHIA Remodeling sells and installs windows, doors and kitchen and bathroom fixtures throughout Florida. Its products include impact windows and storm doors that withstand the state’s severe weather.

The Mohammed bin Rashid Al Maktoum Knowledge Foundation (MBRF), in partnership with the United Nations Development Programme (UNDP), has launched a ...

Revival is a deliberate return to the original purpose of enterprise: to serve, create, and connect people. It’s profitable too.

The company introduces a conversational AI interface designed to centralize enterprise tools and reduce fragmentation across ...

Dave Foy explains how service departments can boost CX with coaching, greetings, and AI as dealerships’ new front door.

ServiceTitan introduces AI-powered tools and Atlas, an advanced virtual assistant designed to automate contractor back-office ...