Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Zendesk debuted Answer Bot, a conversational addition to the company’s ...
By partnering with Gong, Zendesk expects to gain critical improvements in sales forecasting, customer insights, and ...
In addition to the new agents, Zendesk is also rolling out new analytics capabilities, intended to help administrators better understand instances in which an agent makes a mistake. These capabilities ...
GitHub is a platform that software developers use to host and review code, manage projects, and build software alongside a community of 50 million fellow developers. Back in 2008, when Co-founder ...
We last covered SupportBee when the customer support startup set up a popular new service over a single weekend, and it has developed some way since then, September 2012. For one thing, it upped ...
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