A good general piece of advice: Keep calm, and always be polite. Call center employees are human beings doing a difficult job, so remind yourself that your beef isn’t with them, it’s with their ...

No one likes dropping offline, especially if you need to stay in contact. Get expert tips for boosting your cellphone signal on iPhone or Android.

My mom needed a phone to stay connected in her new assisted living apartment, but most smartphones were too complex for her. Here's how I simplified her setup so that she can still make phone calls.

When Laramie County’s 911 dispatch center experienced difficulties Wednesday morning, law enforcement told the public to locate an officer or report to the police station — advice posted ...

Have you played around with the new iOS 26 yet? Here's how to download it on your iPhone if you haven't yet — once you do, you'll notice several new changes, including a clear design called Liquid ...

The Optus outage prompted serious discussions about the reliability of Australia's emergency services network. Here's how it should be operating.