A third-party service provider was compromised, and information from people who had communicated with Discord's customer support and trust and safety teams was exposed.

According to new data from G2, nearly 60% of companies already have AI agents in production, and fewer than 2% actually fail once deployed. That paints a very different picture from recent academic ...

The penalty, one of the biggest against a robo-advisor, comes after Ally reportedly failed to preserve more than 22 million ...

The Salesforce tool, the company insists, is unique because it’s “conversation-first,” and “agent-first.” Essentially the idea is to dump the “ticket” system, and allow someone to make an IT help ...

The ability of accounting software to adapt to business expansion represents a fundamental requirement for selection. A small business at its current stage operates with a limited number of clients ...

How Microsoft built a $4T AI moat. Its strategy isn't just tech but a masterclass in using its captive enterprise empire to ...

AI agents are becoming the users, not the tools. That shift could render the classic SaaS model obsolete, much like yesterday’s code.

Technology Comes Full Circle “Software is eating the world!” ~ Marc Andreessen In 2011, Marc Andreessen, one of the world’s top venture capitalists (and an early investor in companies such as Stripe, ...

With a career spanning partnerships with some of the world’s top chefs and restaurant innovators, Britney Ziegler has spent ...

With Windows 10 no longer supported, IT leaders need to consider how to manage the devices that haven’t yet been upgraded to ...

Apple shares rebounded in Ǫ3 2025 as investor concerns over both tariffs and the early adoption of its generative AI product, ...

TalkTalk chief operating officer Neil Smith describes its journey out of CX stack complexity towards more empowered contact ...