The Salesforce tool, the company insists, is unique because it’s “conversation-first,” and “agent-first.” Essentially the idea is to dump the “ticket” system, and allow someone to make an IT help ...

The ability of accounting software to adapt to business expansion represents a fundamental requirement for selection. A small business at its current stage operates with a limited number of clients ...

According to new data from G2, nearly 60% of companies already have AI agents in production, and fewer than 2% actually fail once deployed. That paints a very different picture from recent academic ...

Is Zoho violating tender requirements by hosting the Tamil Nadu govt's CM helpline's content management system (CMS)? Read on to know more.

Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...

How Microsoft built a $4T AI moat. Its strategy isn't just tech but a masterclass in using its captive enterprise empire to ...

AI agents are becoming the users, not the tools. That shift could render the classic SaaS model obsolete, much like yesterday’s code.

To stay competitive in the UAE and beyond: Whether you sell shawarma or skyscrapers, thinking like a tech company is no ...

Tell us about Liverton Security Liverton Security is a cyber security product development business. We are passionate about ...

This guide takes you through a practical plan on how to run digital marketing for startups which gets results and is cost-efficient.

Turning $10,000 into $100,000 is every investor's dream. A tenfold return that can transform a modest starting sum into ...

Technology Comes Full Circle “Software is eating the world!” ~ Marc Andreessen In 2011, Marc Andreessen, one of the world’s top venture capitalists (and an early investor in companies such as Stripe, ...