A third-party service provider was compromised, and information from people who had communicated with Discord's customer support and trust and safety teams was exposed.

According to new data from G2, nearly 60% of companies already have AI agents in production, and fewer than 2% actually fail once deployed. That paints a very different picture from recent academic ...

The penalty, one of the biggest against a robo-advisor, comes after Ally reportedly failed to preserve more than 22 million ...

Charles County Government partnered with CivicPlus to launch the SeeClickFix 311 customer relationship management software on October 8, 2025, providing residents a centralized platform to report ...

The Salesforce tool, the company insists, is unique because it’s “conversation-first,” and “agent-first.” Essentially the idea is to dump the “ticket” system, and allow someone to make an IT help ...

Is Zoho violating tender requirements by hosting the Tamil Nadu govt's CM helpline's content management system (CMS)? Read on to know more.

Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...

Fresh warnings have been issued about 'robo calls'. Companies use automated software to play scripted messages voiced by ...

How Microsoft built a $4T AI moat. Its strategy isn't just tech but a masterclass in using its captive enterprise empire to ...

AI agents are becoming the users, not the tools. That shift could render the classic SaaS model obsolete, much like yesterday’s code.

AI cloud ERP provider lifts lid on GenAI-based ecommerce tools and presents how embedded AI is enabling customers, partners and developers to integrate models, design custom agents, and compose ...

To stay competitive in the UAE and beyond: Whether you sell shawarma or skyscrapers, thinking like a tech company is no ...