Let me first state my viewpoint: the root of these problems often does not lie in the RPA technology itself, but largely in the development and testing phases, which are the most fundamental yet often ...

Nottingham Building Society, the mortgages and savings mutual, has announced the full market launch of its IDI (Inviting ...

In the wave of digital transformation, cloud call centers have become an important infrastructure for enterprise customer service. However, many companies face numerous challenges during the system ...

UK fighter jets have embarked on their first Nato policing mission over Poland since Russian violations of the country’s airspace – by patrolling the area where 19 drones were shot down earlier this ...

Clinging to old product models is a losing game. But AI-driven intelligence will keep teams relevant, adaptive and ahead of ...

HR needs to be at the forefront of determining exactly what is needed,' says Chris Taylor, as company doubles its footprint, ...

We've been talking about cloud native for years, but for some network operators, it's still early days on the cloud native ...

Picture this scenario: Six months after celebrating their "zero trust transformation," a financial services firm gets hit with a devastating breach. Attackers waltzed through a supply chain ...

Comprehensive and professional user experience design results in lower risk, a unified vision, as well as significant returns ...

GACC (J.Jill Credit Card Program): J.Jill’s proprietary credit card program, referenced as a key driver of customer loyalty and sales penetration. Non-Tender Loyalty Program: A customer rewards ...

The RFP is outdated for martech. Learn faster, outcome-driven ways to select vendors through real-world pilots and ...

"When people feel safe, supported, and valued, they bring their best selves to work”, says CEO Bishoy Azmy. Q&A: Innovo's CEO ...