AI isn’t a cost-cutting tool. It’s a revenue multiplier. Yet too many companies are stuck asking how AI can help them run ...

Donald Schön’s The Reflective Practitioner (1983) describes design as a “conversation with the situation” — a back-and-forth ...

CRM helps, but healthcare AI needs context, compliance, collaboration and continuous learning to transform patient care.

Mike Clifton is Co-CEO of Alorica, a global leader in digitally-powered customer experiences (CX). In this role, Mike oversees the company’s digital transformation strategy—including its award-winning ...

Lifeinside has announced the launch of its AI Video Agent, a 24/7 conversational solution designed to deliver human-like interaction and engagement across customer and employee touchpoints.

Researchers from Queen Mary University of London have found that the next-generation target of rapamycin (TOR) pathway ...

When Discord launched in 2015, few imagined that a chat app designed for gamers would one day become the operational nerve ...

It’s a strange time. On one level, things have never been better. The world was mostly at peace for a very long time, ...

CHIANG RAI - A comprehensive new study from the Tourism Authority of Thailand’s TAT Academy sets out a bold 20-year roadmap.

Tuition services powered by artificial intelligence are pitching themselves as more affordable and convenient options. But there are pitfalls.